Position Title: Care Coordinator

Classification: Exempt

Reports To: Director of Family Services



The Care Coordinator will be in weekly contact with at least 20 families at any given time. S/he will provide culturally competent and appropriate services to those with disabilities. S/he will link families with tutoring, counseling, clothing, food, emergency fund access, and any other services they may need. This position requires flexibility in hours to meet families when they are available, including daytime, evening and weekend hours.




  • Carry a caseload as assigned.

  • Provide Family Conferencing services to families.

  • Assist families by actively referring them to appropriate services and supports.

  • Assist families with both clinical and concrete services.

  • Perform the basic accountability tasks related to the job, which include compiling and maintaining all necessary records.

  • Assist administrative staff in collection of information for program effectiveness.

  • Perform other duties as requested by your direct supervisor or executives.

  • Responds in a positive and respectful manner to diversity, among the agency’s service population and staff.






  • Bachelor’s degree in social work, counseling, education, or other relevant human service profession, with two years’ experience in children and family services.

  • Ability and willingness to work with families in their own homes.

  • Flexibility to work when the families are available to meet.

  • Ability to work independently, as well as contribute to a team.

  • Very good interpersonal/communication skills.

  • Strong clinical skills.

  • Ability to work with children and adolescents.

  • Ability to work with respect for cultural diversity.

  • Ability to engage families who may not want the service.

  • Ability to adapt and individualize program interventions to utilize family strengths and skills.

  • Commitment to empowering families to solve their own problems.

  • Belief in the capacity of people to grow and change.

  • Ability to establish a mutually respectful relationship, in which the family is a full partner, empowered to solve their own problems.

  • Ability to intervene decisively, when necessary, to protect family members.

  • Ability to set appropriate boundaries and limits for best practice.

  • Ability to work with, and experience working with, youth and adults with disabilities.